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📜 Keonline Business Directory – Terms and Conditions1. Acceptance of Terms

By registering, listing, or using Keonline Business Directory, you agree to comply with these Terms and Conditions. Keonline reserves the right to update or amend these terms at any time, with changes communicated via the platform.

2. Eligibility
  • Businesses, organizations, and individuals must provide accurate and verifiable information when creating a profile.

  • Keonline reserves the right to reject or remove listings that are misleading, fraudulent, or violate applicable laws.

3. Listings & Content
  • Each profile must include truthful details about products, services, and contact information.

  • Logos, posters, bios, and videos uploaded must be owned or licensed by the business.

  • Keonline may edit or remove content that is offensive, unlawful, or violates intellectual property rights.

4. Payments & Fees
  • Certain premium features (e.g., enhanced visibility, analytics, event tie-ins) may require payment.

  • All fees are non-refundable unless otherwise stated.

  • Voting campaigns and promotional tools are subject to separate terms outlined during purchase.

5. Leads & Communication
  • Leads generated through Keonline are delivered via email, SMS, and dashboard.

  • Businesses are responsible for responding promptly and professionally to inquiries.

  • Keonline is not liable for the outcome of any business transaction initiated through the directory.

6. Data & Privacy
  • Keonline collects and processes data in line with its Privacy Policy.

  • Users must not misuse personal data obtained through the directory for spam or unauthorized marketing.

  • By joining, you consent to Keonline using your business information for promotional and analytical purposes.

7. Events & Recognition
  • Participation in events such as the Digitally Fit Awards via Keonline is subject to event-specific rules.

  • Keonline does not guarantee nominations, awards, or recognition but provides fair visibility opportunities.

8. Limitations of Liability
  • Keonline is not responsible for losses, damages, or disputes arising from business interactions facilitated through the platform.

  • The directory is provided “as is,” without warranties of uninterrupted service or guaranteed sales.

9. Termination
  • Keonline may suspend or terminate accounts that violate these terms, misuse the platform, or engage in fraudulent activity.

  • Users may request account deletion at any time.

10. Governing Law

These Terms and Conditions are governed by the laws of Kenya. Any disputes shall be resolved under Kenyan jurisdiction.